- Automated Receiving/Inventory
Our Receiving department employs a uniquely
automated inventory acceptance, warehouse storage-and-delivery process to track your
merchandise at all times. Digital records and a tightly-organized facility ensure
extraordinary tracking accuracy.
- Clear, Effective Product Description
Our Auction Builders write clear, precise,
value-enhancing descriptions of your merchandise.
- Digital Photography
A picture is worth a thousand words.
Our photographers capture high-quality digital images of your merchandise for
inclusion in the Auction Template.
- Auction Template
Our Auction Template indicates to potential
buyers that they are buying a high quality product, backed by superior customer
service. Many years of web-auction experience have enabled us to build and refine
a template and content designed to yield maximum product value.
- Quality Auction Review
To ensure optimum selling price, our Quality
Assurance team reviews each Auction Template before posting the auction to eBay.
This step truly differentiates our auctions from others – our QA experts are trained
in the fundamental details and eBay secrets that qualify an auction as truly superior.
Our fee is performance based – we earn our commission by capturing the best price for
your merchandise.
- Customer Service, our Highest Priority
Our knowledgeable and friendly Customer
Service team handles all inquiries from potential buyers of your merchandise.
Our Customer Service team also does much more – we are dedicated to servicing every
aspect of your account. Our representatives will expend all necessary efforts to
guarantee your CompassBay experience leaves you highly satisfied.
- Payment Processing
When your merchandise sells, our Accounting
team processes all buyer payment arrangements, including payment for packing &
shipping.
- Packing & Shipping
Our Shipping department packages and ships
the merchandise using the highest quality packing materials and close attention to
detail.
- Your Account – Reporting
Our proprietary account management software
tracks your CompassBay inventory, sales, and account balance in real time. It
enables CompassBay clients to login securely at any time, and provides the reporting
you need to manage your asset disposition.